Privacy Policy
Last Updated: December 12, 2025
Metropole Co‑Working AB (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website (metropole.se), interact with our services, or use features such as chatbots, contact forms, and membership access systems. It also explains your rights under applicable data protection laws including the EU General Data Protection Regulation (GDPR).
This Policy applies when we act as a data controller for your personal data. It does not apply to personal data processed on behalf of our service providers as processors — in such cases, separate agreements require those providers to comply with data protection laws.
Legal Entity: Metropole Co‑Working AB
Organization Number: 559331‑2134
Registered Address: Kivra: 559331‑2134, 106 31 Stockholm, Sweden
Privacy Contact Email: artem@metropole.se
We determine the purpose and means of processing personal data collected through our digital and physical services.
We collect personal data in different contexts:
Category
Examples
Contact Information
Name, company name, email, phone (submitted via forms/chat)
Membership Access
Names linked to door access systems
Support and Communication
Messages sent via forms or chat
Category
Contact Information
Membership Access
Support and Communication
Examples
Name, company name, email, phone (submitted via forms/chat)
Names linked to door access systems
Names linked to door access systems
Type
Example
Device/Network
IP address, browser type, operating system
Website Usage
Pages visited, interactions, timestamps
Tracking Identifiers
Cookies, eTags, localStorage/sessionStorage IDs
Category
Device/Network
Website Usage
Tracking Identifiers
Examples
IP address, browser type, operating system
Pages visited, interactions, timestamps
Cookies, eTags, localStorage/sessionStorage IDs
This information may be personal data if combined with identifiers.
When you:
- Use contact forms or chatbots
- Interact with website features
- Join events or make inquiries
Using cookies and similar technologies when you visit our website, based on consent collected by our CMP.
We may receive data from partners or service providers, e.g., analytics providers or CRM platforms.
We process personal data for purposes including:
Type
Examples
Responding to inquiries
Consent / Legitimate interest
Providing membership services
Contract
Security & access control
Contract / Legitimate interest
Analytics & site improvement
Consent (Performance)
Chatbot interactions
Consent / Functional processing
Type
Responding to inquiries
Providing membership services
Security & access control
Analytics & site improvement
Chatbot interactions
Examples
Consent / Legitimate interest
Contract
Contract / Legitimate interest
Consent (Performance)
Consent / Functional processing
We do not send marketing emails without express consent.
Please refer to our Cookie Policy (below or linked separately) for details on cookies, tracking technologies, and how you control them via our cookie banner and settings.
We share personal data with:
Providers of:
- Chatbot functionality (Leadoo)
- Web analytics (Google Analytics, Hotjar, Microsoft Clarity)
- CRM and form tools
They process data according to our instructions and GDPR requirements.
Where required by law (e.g., court order, law enforcement).
In the case of mergers, acquisitions, etc.
We do not sell personal data to third parties.
Your data may be processed outside the EU/EEA (e.g., USA) by service providers. Where this occurs, we ensure appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.
We retain personal data only as long as necessary for purposes described:
- Inquiry data: up to 12 months
- Analytics identifiers: per provider retention settings
- Access control logs: per internal policy
When no longer needed, data is deleted or anonymized.
We implement appropriate technical and organizational measures to safeguard data, including:
- HTTPS encryption
- Secure access control systems
- Contractual safeguards with processors
However, no system is 100% secure. In case of a breach, we will comply with applicable notification laws.
You may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent at any time (without affecting prior lawful processing)
To exercise these rights, contact artem@metropole.se with relevant details.
You may also lodge a complaint with the Swedish Authority for Privacy Protection (IMY) at www.imy.se.
We do not knowingly collect personal data from children under 16 without parental consent. If you believe a child provided data to us, contact us and we will delete it.
We may update this Policy to reflect legal or business changes. The revised Policy will be posted with a new “Last Updated” date.